Terms of service

This website is operated by Xensuri Co., Limited. Throughout the site, the terms “we,” “us,” and “our” refer to XENSURI. By accessing or using this website, including all information, tools, and services offered here, you agree to be bound by the terms, conditions, policies, and notices set forth on this page.

By visiting our site and/or making a purchase, you agree to engage with our “Service” and are bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services. If these Terms are considered an offer, your acceptance is strictly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms of Service. You can review the latest version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. It’s your responsibility to check this page regularly for changes. By continuing to use or access the website after any changes are posted, you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS 

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents under your care to use this site.

You agree not to use our products for any illegal or unauthorized purpose, and you will not violate any laws in your jurisdiction while using the Service (including, but not limited to, copyright laws).

You must not transmit any worms, viruses, or destructive code.

Any breach or violation of these Terms will result in the immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS 

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and could involve (a) transmissions over various networks, and (b) changes necessary to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings in this agreement are for convenience only and do not affect or limit these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We’re not responsible if the information on this site isn’t accurate, complete, or up to date. The content on this site is provided for general information only, and should not be relied upon as the sole basis for making decisions. Always consult other sources to get more accurate, complete, or timely information. Any reliance on material from this site is at your own risk.

This site may include historical information, which is not current and is provided for reference only. We reserve the right to update the content at any time, but have no obligation to update any information. It’s your responsibility to check this page periodically for updates.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products can change without notice.

We reserve the right to modify or discontinue any part of the Service at any time, without notice.

We are not responsible for any changes, price increases, suspensions, or discontinuations of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (If applicable) 

Some products or services may only be available online through our website. These products may have limited availability and are subject to our Return Policy.

We’ve made every effort to display our products accurately, but we can’t guarantee that your monitor’s display will be 100% accurate.

We reserve the right to limit the sales of our products or services to any individual, region, or jurisdiction on a case-by-case basis. We may also limit quantities of products or services we offer. Descriptions and pricing are subject to change at any time without notice. We also reserve the right to discontinue any product at any time. Offers on this site are void where prohibited.

We do not guarantee that the quality of products, services, or any other materials you purchase will meet your expectations, or that errors will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per order, or per household. These restrictions may apply to orders placed under the same account, credit card, or billing and shipping addresses. If we make any changes or cancel an order, we will attempt to notify you via the email and/or billing information you provided at the time of the order.

You agree to provide current, complete, and accurate information for all purchases. You also agree to update your account details, including your email, credit card number, and expiration date, to ensure we can complete your transactions and reach you if needed.

For more details, please refer to our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS 

We may give you access to third-party tools that we don’t monitor or control.

You acknowledge and agree that we provide access to these tools “as is” and “as available,” with no warranties or guarantees. We’re not responsible for your use of third-party tools.

Your use of these optional tools is entirely at your own risk and discretion. Make sure you review the terms of service from third-party providers before using them.

We may also offer new services and features in the future, which will be subject to these Terms.

 

SECTION 8 - THIRD-PARTY LINKS 

Our Service may include materials from third parties.

Links to third-party sites may direct you to websites we don’t control. We’re not responsible for the content, accuracy, or reliability of third-party websites or products.

We aren’t liable for any harm or damages related to third-party products, services, or websites. Please review third-party policies before making any transactions. Direct any complaints or issues to the third party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If you send us any submissions—whether requested (e.g., contest entries) or unsolicited (e.g., ideas, suggestions, proposals)—you agree that we can edit, copy, publish, distribute, and use them in any way, in any medium, without any obligation to maintain them in confidence or pay compensation.

We have the right to monitor, edit, or remove content we consider unlawful, offensive, or otherwise objectionable.

You agree that your comments won’t infringe on third-party rights and won’t contain harmful material like viruses or malware. You’re responsible for any comments you make, and we take no liability for user-generated content.

 

SECTION 10 - PERSONAL INFORMATION 

Your personal information submission is governed by our Privacy Policy. Please refer to it for more information.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 

From time to time, there may be information on our website or within our Service that contains typographical errors, inaccuracies, or omissions, which could relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and product availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or change the information at any time without prior notice (even after you’ve placed an order). This includes the right to cancel orders if the information on the website or within the Service is found to be incorrect.

We are not obligated to update, modify, or clarify any information on our website or in the Service, including pricing information, unless required by law. Any date listed for updates or revisions on our site should not be interpreted to mean that all information on the website has been altered or updated.

 

SECTION 12 - PROHIBITED USES 

In addition to the other restrictions outlined in these Terms of Service, you are prohibited from using the site or its content for any of the following purposes:

(a) engaging in any unlawful activities;

(b) encouraging others to engage in illegal acts;

(c) violating any local, state, federal, or international laws, regulations, or rules;

(d) infringing upon or violating our intellectual property rights or those of others;

(e) harassing, abusing, insulting, defaming, intimidating, or discriminating against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) providing false or misleading information;

(g) uploading or transmitting viruses, malware, or any malicious code that could harm the functionality or security of the Service, related websites, other websites, or the Internet;

(h) collecting or tracking personal data of others;

(i) engaging in spamming, phishing, pretexting, scraping, crawling, or any other intrusive activities;

(j) using the site for obscene or immoral purposes;

(k) attempting to interfere with or bypass the security features of the Service, related websites, or the Internet.

We reserve the right to terminate your access to the Service or any related website if you violate any of these prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We also do not guarantee that the results you may get from using our service will be accurate or reliable.

You agree that from time to time, we may remove the service for an indefinite period or cancel the service at any time, without prior notice to you.

Your use of the service, or your inability to use the service, is solely at your own risk. The service, along with all products and services provided to you through the service, is (unless expressly stated otherwise) offered “as is” and “as available,” without any representations, warranties, or conditions, either express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, quality, durability, title, or non-infringement.

In no event will XENSURI, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products obtained through the service. This also applies to any claim related in any way to your use of the service or products, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if we have been advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION 

You agree to indemnify, defend, and hold harmless XENSURI and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, the documents incorporated by reference, or your violation of any law or third-party rights.

 

SECTION 15 - SEVERABILITY 

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms of Service. This will not affect the validity and enforceability of the remaining provisions.

 

SECTION 16 - TERMINATION 

The obligations and liabilities of both parties that were incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective until terminated by either you or us. You can terminate this agreement at any time by notifying us that you no longer wish to use our services or by simply ceasing to use our site.

If we determine, at our sole discretion, that you have failed or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement without notice. In such cases, you will remain responsible for any amounts due up to and including the termination date, and/or we may deny you access to our services (or any part of them).

 

SECTION 17 - ENTIRE AGREEMENT 

The failure of either party to exercise or enforce any right or provision of these Terms of Service does not waive that right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the service. These Terms supersede any prior agreements, communications, or proposals, whether oral or written, between you and us (including any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

 

SECTION 18 - CHANGES TO TERMS OF SERVICE 

You can always view the most current version of these Terms of Service on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

 

SECTION 19 - CONTACT INFORMATION 
Questions about the Terms of Service should be sent to us at support@xensuri.com